Resolved -
All withdrawals are being processed as normal.
Apr 30, 06:30 UTC
Monitoring -
Withdrawals to affected banks are being processed as normal, we're monitoring for any further anomalies.
Apr 24, 06:56 UTC
Update -
Unfortunately, maintenance is taking longer than expected. We're working with our payments provider to resume normal service as soon as possible. We are sorry for any inconvenience this may cause you.
Our payments provider has notified us of unscheduled maintenance on their platform, which means that withdrawals requested to the below banks will unfortunately fail. Please make use of an alternative bank account to make a withdrawal.
Alat
Carbon
E-Transact
Eyowo
Fairmoney
Jaiz Bank
Kuda
MoniePoint
Opay (PayCom)
Palmpay
Taj
VFD
Firstbank
Access
UBA
Fidelity
Apr 22, 17:11 UTC
Update -
Unfortunately maintenance is taking much longer than expected, we're working with our payments provider to see this resolved as soon as possible.
Apr 19, 09:07 UTC
Identified -
Our payments provider has notified us of emergency maintenance on their platform, this means that withdrawals requested to the below banks will unfortunately fail. Please make use of an alternative bank account to withdrawal.
Alat
Carbon
E-Transact
Eyowo
Fairmoney
Jaiz Bank
Kuda
MoniePoint
Opay (PayCom)
Palmpay
Taj
VFD
Apr 16, 11:41 UTC