Slow cryptocurrency sends and receives

Incident Report for Luno

Resolved

This incident has been resolved.

Posted Mar 05, 2021 - 06:55 UTC

Monitoring

BTC, LTC BCH and USDC sends have returned to normal.

Posted Mar 04, 2021 - 20:07 UTC

Update

We are continuing to work on this as a priority. You still may experience slow send and receives.

We apologise for any inconvenience.

Posted Mar 04, 2021 - 13:27 UTC

Identified

BTC, XRP, LTC, BCH and USDC send and receives transactions may be slow for some customers, we're working on this as a priority.

Updates to follow

Posted Mar 04, 2021 - 10:59 UTC

This incident affected: Crypto sends and receives (BTC, BCH, XRP, LTC, USDC).