Identified - On 1 February 2021, we’ll be making some changes to Transport Layer Security (TLS) protocols on our api.mybitx.com API. In future, this change will be applied to the api.luno.com as well. The change involves deprecating TLS 1.0 and TLS 1.1 protocols, which means that, going forward, we will only be supporting TLS 1.2 and above.
Please make the necessary changes to applications making use of older TLS versions. After 1 February 2021, your API calls will no longer work making use of TLS 1.0 or 1.1. See our changelog for any updates https://www.luno.com/en/developers/api#tag/Changelog
Jan 8, 08:13 UTC
Resolved -
All ETH receive transactions have been processed as normal, thanks for your patience.
Jan 21, 17:13 UTC
Update -
While a fix has been implemented we expect ETH receives to be delayed for the next 2-6 hours, apologies for the inconvenience.
Jan 21, 14:44 UTC
Identified -
The issue has been identified and a fix being applied.
Jan 21, 13:15 UTC
Investigating -
We're investigating an issue causing some ETH receive transactions to be delayed, our team is investigating. Sends remain unaffected.
Jan 21, 10:44 UTC
Resolved -
Withdrawals are being processed accordingly. Thank you.
Jan 19, 06:29 UTC
Identified -
Withdrawals in Uganda will not be processed on 15 January due to the public holiday, unfortunately, banks do not process withdrawals over weekends or public holidays.
Requested withdrawals will be processed on 18 January.
Resolved -
Withdrawals are being processed accordingly. Thank you.
Jan 11, 06:29 UTC
Identified -
There may be temporary delays with Nigeria withdrawals requested from the 8th of December. We’re working to see this resolved soon.
Jan 9, 06:51 UTC
Jan 10, 2021
No incidents reported.
Jan 9, 2021
Jan 8, 2021
Unresolved incident: Important changes on the api.mybitx.com API.