Delayed BTC Sends

Incident Report for Luno

Resolved

Update:

BTC sends are working as normal as we are no longer seeing delays with sends.

We appreciate your understanding in this matter.

Posted Jun 04, 2025 - 02:57 UTC

Identified

We have identified an issue currently causing longer-than-usual processing times when customers are attempting to send BTC cryptocurrency.

No other cryptocurrency sends are affected.

Our team is working on this as a priority.

We apologise for any inconvenience caused

Posted Jun 04, 2025 - 00:46 UTC