Delayed account verification in Nigeria

Incident Report for Luno

Resolved

Account verification services are now fully functional and we are now able to verify new customers normally, without any delays.

Posted Aug 06, 2022 - 08:47 UTC

Investigating

We are experiencing delays with account verification for new customers in Nigeria. We are investigating this issue as a priority.

We apologise for any inconvenience and will provide an update as soon as possible.

Posted Aug 05, 2022 - 06:16 UTC