Attachments on tickets submitted from Android and iOS apps
Incident Report for Luno
All services have returned to normal.
Posted Aug 02, 2019 - 14:50 UTC
Our team have identified an issue where attachments included in tickets sent via the Android and iOS apps aren't being uploaded correctly for our team to review them.

Text in tickets is still being seen, however if you need to send our team an attachment please make use of the Help Centre on the web -
Posted Aug 02, 2019 - 08:58 UTC