We’d like to extend our sincere apologies again to our customers who received this mail. Our team is in the process of wrapping up an extensive investigation and postmortem to ensure that something like this never takes place again.
A follow up mail has been sent to affected customers, no further action is required.
Our team have identified the issue, a mailer campaign was triggered incorrectly. We will send a follow up mail with further details, apologies for the inconvenience caused.
Posted Sep 30, 2019 - 10:19 UTC
Investigating
Our team are urgently investigating an issue where some customers have received an incorrect mail to verify your account, please ignore this for now.