Account verification delays in Nigeria
Incident Report for Luno
Account verification times have returned to normal.
Posted Sep 11, 2020 - 05:28 UTC
Customers in Nigeria waiting to be verified to Level 1 may experience slower than normal verification times. This is due to our third-party verification service being down.

We're currently communicating with them to see this resolved as quickly as possible.

Our team will have all Nigerian customers verified as soon as possible.
Posted Sep 09, 2020 - 16:35 UTC