Intermittent Issues with Toshi

Incident Report for Luno

Resolved

Toshi has returned to normal operation, and you should no longer encounter pop-up errors.

We apologise for any inconvenience this may have caused and appreciate your patience.
Posted Jun 19, 2026 - 13:39 UTC

Identified

Toshi is currently experiencing technical difficulties. If you encounter a pop-up error in the chat, please visit our Help Centre to contact support: https://guide.luno.com/hc/en

Our team is actively working to resolve this issue, and we apologise for any inconvenience caused.
Posted Jun 17, 2026 - 13:47 UTC