Delayed withdrawals in Nigeria

Incident Report for Luno

Resolved

Withdrawals are no longer delayed and should be working as normal.

We appreciate your understanding in this matter.

Posted Jun 01, 2025 - 10:45 UTC

Identified

We have identified an issue causing withdrawal delays.

Customers may see longer-than-normal processing times when initiating a withdrawal via bank transfer

Unfortunately, this issue is with our payment provider, We are working closely with them to resolve this as soon as possible.

We appreciate your understanding and apologize for any inconvenience this may cause.

Posted May 31, 2025 - 22:08 UTC