Unable to submit tickets

Incident Report for Luno

Resolved

The issue has been resolved. Support tickets can be created as normal.

Posted Aug 24, 2021 - 13:12 UTC

Monitoring

Our team have resolved the issue and are monitoring the results, support tickets can be created as normal.

Thanks for your patience.

Posted Aug 24, 2021 - 12:26 UTC

Identified

We have identified the issue and we are implementing a fix to resolve this.

Posted Aug 24, 2021 - 12:13 UTC

Investigating

We have identified an issue where customers are unable to submit tickets to our team.

We're investigating urgently.

Posted Aug 24, 2021 - 12:07 UTC