Deposits in Indonesia

Incident Report for Luno

Resolved

Deposits are working as expected.

Posted Aug 26, 2020 - 07:29 UTC

Monitoring

Jatis has confirmed that the issue has been resolved. We are seeing good results and we will keep monitoring.

Posted Aug 26, 2020 - 06:00 UTC

Identified

Our team have identified that the issue is with Jatis, we've reached out to them to help with a solution and will continue to request updates.

Unfortunately deposits via Jatis may be unavailable until they resolve the issue.

We'll update you once we have further feedback.

Posted Aug 25, 2020 - 14:06 UTC

Investigating

We're aware of an issue with Jatis deposits and our team is currently investigating it. We hope to have this resolved soon.

Posted Aug 25, 2020 - 12:53 UTC