No further errors are being reported, thanks for your patience.
Posted Sep 30, 2021 - 08:27 UTC
Monitoring
The fix has been successful, we aren't seeing any further errors - we'll continue to monitor closely. Thanks for your patience!
Posted Sep 30, 2021 - 07:42 UTC
Identified
The issue has been identified, we're rolling out a fix which should resolve this.
Posted Sep 30, 2021 - 07:22 UTC
Update
This doesn't seem to affect already signed in customers, however customers who aren't signed in will see the error - we're still investigating the cause and are working on a fix. This only seems to affect the Android and iOS apps, please make use of luno.com on a browser in the mean time.
Posted Sep 30, 2021 - 06:49 UTC
Investigating
We've investigating elevated error rates for some customers when signing into the Android and iOS apps, seeing an error of "invalid currency pair"