Slow Bitcoin Send and Receives

Incident Report for Luno

Resolved

Blockchain delays seem to be resolved, we'll continue to monitor transaction throughputs closely.

Posted Mar 19, 2017 - 12:27 UTC

Update

For the past few weeks, there have been increased transaction delays on the Bitcoin network, something which affects all Bitcoin providers and users all around the world.

Please read through our blog for more details https://www.luno.com/blog/en/post/bitcoin-transaction-delays

Posted Mar 15, 2017 - 05:40 UTC

Identified

We've identified a backlog of transactions on the Blockchain, this will mean that your Bitcoin send and receives may be slow. The cause for the backlog of transactions isn't known at this stage.

Unfortunately the confirmation time can vary based on the fee included in the transaction. Unconfirmed transactions can be monitored here https://blockchain.info/unconfirmed-transactions

The high amount of unconfirmed transactions is unfortunately out of our control.

Further updates to follow.

Posted Feb 28, 2017 - 11:04 UTC