Our verification partner has fixed the issue, we have managed to process all the affected and delayed account verification requests.
Posted Nov 23, 2021 - 09:17 UTC
Investigating
We have identified an issue with one of our account verification partners which is causing a delay with verifying a few selected customers. They are working on fixing the issue to restore full service shortly. The majority of our verification is still ongoing without interruption.
Posted Nov 22, 2021 - 11:12 UTC
This incident affected: Help & account verification (Account verification).