Unable to submit tickets

Incident Report for Luno

Resolved

The issue has been resolved. Support tickets can be created as normal.

Posted Oct 07, 2021 - 06:58 UTC

Monitoring

The issue has been resolved and we are monitoring the results, support tickets can be created as normal.

Thank you for your patience.

Posted Oct 07, 2021 - 06:12 UTC

Identified

We have identified an issue where customers are unable to submit tickets to our team.

Our service provider is currently experiencing increased latency, a fix is being worked on.
https://status.kustomer.com/

Posted Oct 06, 2021 - 20:55 UTC