Withdrawals are now being processed as scheduled. Thank you
Posted Apr 12, 2024 - 03:37 UTC
Investigating
The dates 10th April 2024 & 11th April 2024 is a public holiday in Malaysia, during which banks do not process payments. This means any withdrawals from Luno that we send to the banks won’t be processed by them until the 12th of April 2024.
Please take note that this only applies to MYR withdrawals. Crypto withdrawals are being processed as normal according to our service level agreements.
Notis Cuti Umum - Permintaan Pengeluaran akan mengambil tempoh yang lebih lama daripada biasa di Malaysia.
10hb April 2024 & 11hb April 2024 ialah cuti umum di Malaysia. Justeru itu, bank-bank tidak akan memproses apa-apa pembayaran pada tarikh ini. Sebarang pengeluaran daripada Luno yang dihantar ke pihak bank tidak akan diproses sehingga 12hb April 2024.