Delayed bank withdrawals in Malaysia

Incident Report for Luno

Resolved

Withdrawals are now being processed as scheduled. Thank you

Posted Sep 15, 2021 - 02:18 UTC

Update

We are continuing to work on a fix for this issue.

Posted Sep 14, 2021 - 10:26 UTC

Identified

There may be temporary delays with Malaysia withdrawals requested on 10th September 3:45pm onwards which we have processed on 13th September. We’re working with the bank to see this resolved soon.

We will attempt to release the withdrawals during the next release. You can find the full withdrawal schedule here: https://www.luno.com/help/articles/11000022934

Posted Sep 14, 2021 - 10:23 UTC