Slow Bank Deposits and Withdrawals in South Africa

Incident Report for Luno

Resolved

This incident has been resolved.
Posted Mar 17, 2021 - 07:13 UTC

Update

Due to technical difficulties, both bank deposits to our Standard Bank account and withdrawals are currently being affected. We are working on a solution to get this resolved as soon as possible. Deposits to your Luno wallet can still be made with alternative deposit methods.
Posted Mar 16, 2021 - 11:46 UTC

Identified

We're aware of a delay with deposits to Standard Bank in South Africa and our team is currently investigating it. We hope to have this resolved soon. In the meantime, please make use of an alternative deposit method in your Luno wallet.
Posted Mar 16, 2021 - 08:10 UTC