Withdrawals are being processed according to schedule. Thank you.
Posted May 12, 2020 - 06:20 UTC
Update
Withdrawals are being processed according to our schedule today, May 8th.
Withdrawals in Malaysia will not be processed on May 11th due to the public holiday, unfortunately, banks do not process withdrawals over weekends or public holidays.
Withdrawals requested after 2PM on May 8th will be processed on May 12th.
Posted May 08, 2020 - 06:30 UTC
Update
We are continuing to work on a fix for this issue.
Posted May 08, 2020 - 06:23 UTC
Identified
Withdrawals in Malaysia will not be processed on May 7th due to the public holiday, unfortunately, banks do not process withdrawals over weekends or public holidays.
Requested withdrawals will be processed on May 8th.