Issues signing in on iOS

Incident Report for Luno

Resolved

All services have returned to normal.
Posted May 26, 2020 - 14:08 UTC

Monitoring

We've implemented a fix to clear the error, we're continuing to monitor for any further errors.
Posted May 26, 2020 - 13:50 UTC

Identified

We've identified the issue, our team are working on a fix.
Posted May 26, 2020 - 12:16 UTC

Investigating

Our team has identified an issue affecting sign-ins using email address and password on iOS, this means customers who use email to sign into their Luno account may be unable to do so.

Please make use of our website luno.com.

Our team are investigating urgently.
Posted May 26, 2020 - 11:58 UTC