Unable to submit tickets

Incident Report for Luno

Resolved

The issue has been resolved. Support tickets can be created as normal.

Posted Feb 10, 2021 - 13:17 UTC

Monitoring

Our team have resolved the issue and are monitoring the results, support tickets can be created as normal.

Thanks for your patience.

Posted Feb 10, 2021 - 12:41 UTC

Identified

We have identified an issue where customers are unable to submit tickets to our team.

We're investigating urgently.

Posted Feb 10, 2021 - 12:30 UTC