The Exchange is working as expected, thanks for everyone's patience.
Posted Oct 01, 2019 - 05:54 UTC
Monitoring
We're monitoring the elevated errors, the Exchange looks to be stabilising. We're continuing to monitor this closely.
Posted Sep 30, 2019 - 11:15 UTC
Update
We're in the process of deploying a fix.
Posted Sep 30, 2019 - 11:06 UTC
Identified
We've had to roll back a change due to some conflicts in code, sincerely sorry about the inconvenience caused. Our team are working hard to have this resolved soon.
Posted Sep 30, 2019 - 10:39 UTC
Monitoring
We've identified and rolled out a fix, we're continuing to monitor errors closely.
Posted Sep 30, 2019 - 10:07 UTC
Investigating
Our team are investigating an elevated error rate on luno.com/trade - this may affect some customers trades. We're investigating urgently.