Bitcoin Cash(BCH) sends are unavailable

Incident Report for Luno

Resolved

Update:

We can confirm BCH sends are being processed and completed.

We appreciate your patience and understanding in this matter.

Posted Oct 14, 2025 - 06:31 UTC

Update

Update:

Our team is still working on this issue as a priority.

Customers attempting to send BCH to another platform from Luno may encounter an error, and the send will be cancelled.

We apologise for any inconvenience caused.

Posted Oct 13, 2025 - 13:42 UTC

Identified

We have identified an issue that is affecting BCH sends.

Customers attempting to send BCH out of Luno’s platform may encounter an error, and the send will be cancelled.

Our team has identified the issue and is working on it as a priority.

We apologise for any inconvenience caused.

Posted Oct 13, 2025 - 07:32 UTC