All Systems Operational
Luno
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API uptime
Fetching
API response time
Fetching
Luno.com uptime
Fetching
Past Incidents
Dec 2, 2025
No incidents reported today.
Dec 1, 2025
Completed -
The scheduled maintenance has been completed.
Dec 1, 22:00 UTC
Dec 1, 22:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 05:00 UTC
Dec 1, 05:00 UTC
Scheduled -
Please be advised that our banking partner will be conducting planned maintenance on the FPX instant deposit system. You may not be able to make FPX instant deposits during this maintenance downtime.
Appreciate if you could plan and make deposits before/after the following times:
Tuesday, 2 December 2025 12.00 a.m. - 6.00 a.m.
Our banking partner will try to expedite the maintenance to reduce downtime as much as possible. We are truly sorry for the inconvenience.
We will post an update once the maintenance has been completed.
Thanks for your understanding.
__
Rancangan penyelenggaraan pada sistem deposit segera FPX di Malaysia
Ingin dimaklumkan bahawa rakan kerjasama perbankan kami akan melaksanakan rancangan penyelenggaraan pada sistem deposit segera FPX. Anda mungkin tidak dapat membuat deposit segera FPX semasa waktu gendala penyelenggaraan ini.
Oleh itu, kami memohon anda untuk merancang dan membuat deposit sebelum/selepas waktu-waktu berikut:
Selasa, 2 Disember 2025 12.00 a.m. - 6.00 a.m.
Rakan kerjasama perbankan kami akan berusaha untuk mempercepatkan proses penyelenggaraan agar masa gendala dapat disingkatkan. Kami amat memohon maaf atas sebarang kesulitan.
Kemaskini akan dibuat sebaik sahaja penyelenggaraan telah diselesaikan.
Terima kasih atas kefahaman anda.
Dec 1, 04:11 UTC
Appreciate if you could plan and make deposits before/after the following times:
Tuesday, 2 December 2025 12.00 a.m. - 6.00 a.m.
Our banking partner will try to expedite the maintenance to reduce downtime as much as possible. We are truly sorry for the inconvenience.
We will post an update once the maintenance has been completed.
Thanks for your understanding.
__
Rancangan penyelenggaraan pada sistem deposit segera FPX di Malaysia
Ingin dimaklumkan bahawa rakan kerjasama perbankan kami akan melaksanakan rancangan penyelenggaraan pada sistem deposit segera FPX. Anda mungkin tidak dapat membuat deposit segera FPX semasa waktu gendala penyelenggaraan ini.
Oleh itu, kami memohon anda untuk merancang dan membuat deposit sebelum/selepas waktu-waktu berikut:
Selasa, 2 Disember 2025 12.00 a.m. - 6.00 a.m.
Rakan kerjasama perbankan kami akan berusaha untuk mempercepatkan proses penyelenggaraan agar masa gendala dapat disingkatkan. Kami amat memohon maaf atas sebarang kesulitan.
Kemaskini akan dibuat sebaik sahaja penyelenggaraan telah diselesaikan.
Terima kasih atas kefahaman anda.
Dec 1, 04:11 UTC
Resolved -
This has now been resolved.
Dec 1, 07:22 UTC
Dec 1, 07:22 UTC
Monitoring -
Reminder that Stocks and ETFs will be unavailable due to the US market closure over Thanksgiving weekend. Trading will resume when markets re-open on Monday.
Nov 27, 08:31 UTC
Nov 27, 08:31 UTC
Nov 30, 2025
No incidents reported.
Nov 29, 2025
No incidents reported.
Nov 28, 2025
No incidents reported.
Nov 27, 2025
Resolved -
Payments are now being processed on Luno Pay.
Issue has been resolved. Thank you for your patience.
Nov 27, 06:00 UTC
Issue has been resolved. Thank you for your patience.
Nov 27, 06:00 UTC
Identified -
We are currently experiencing delays in payment processing on Luno Pay.
Some transactions are taking longer than usual to complete or reflect in customer accounts. We are working with our third party to fix the issue as a priority.
We apologise for the inconvenienced caused.
Nov 26, 19:55 UTC
Some transactions are taking longer than usual to complete or reflect in customer accounts. We are working with our third party to fix the issue as a priority.
We apologise for the inconvenienced caused.
Nov 26, 19:55 UTC
Nov 26, 2025
Nov 25, 2025
No incidents reported.
Nov 24, 2025
Resolved -
The issue has been resolved, ADA Sends and Receives are now going through.
Thank you for your patience
Nov 24, 05:58 UTC
Thank you for your patience
Nov 24, 05:58 UTC
Monitoring -
We have implemented the fix, Sends and Receives should be going through as normal. We will monitor for any more issues.
Thank you for your patience.
Nov 22, 08:53 UTC
Thank you for your patience.
Nov 22, 08:53 UTC
Update -
We are still seeing delays on ADA(Cardano) sends and receives
We are working with the third party provider as a priority. We thank you for your patience.
Nov 21, 18:11 UTC
We are working with the third party provider as a priority. We thank you for your patience.
Nov 21, 18:11 UTC
Identified -
We have identified that a third party issue is causing delays in Cardano(ADA) sends and receives.
Sending and receiving Cardano may take longer than usual.
Our team is currently working on this as a priority.
Nov 21, 14:39 UTC
Sending and receiving Cardano may take longer than usual.
Our team is currently working on this as a priority.
Nov 21, 14:39 UTC
Nov 23, 2025
No incidents reported.
Nov 22, 2025
Nov 21, 2025
Nov 20, 2025
No incidents reported.
Nov 19, 2025
Resolved -
This issue has now been resolved an all delayed stakes have been settled. Thank you for your patience.
Nov 19, 08:45 UTC
Nov 19, 08:45 UTC
Monitoring -
We have deployed a fix and restored DOT staking services. All DOT stakes are expected to be settled within the next 48 hours as there is a 2 day warm up period for stakes to be settled. Please reach out if you have any questions.
Nov 17, 08:13 UTC
Nov 17, 08:13 UTC
Update -
Update: Staking rewards have returned back to expected reward levels as the Polkadot chain migration voting has concluded. We are still currently working on the staking delays issue and will provide further updates as soon as it is resolved. We thank you for your continued patience.
Nov 13, 08:36 UTC
Nov 13, 08:36 UTC
Update -
We have identified the issue with DOT staking and are currently working on resolving it as soon as possible. More updates to follow. Thank you for your continued patience.
Nov 10, 10:41 UTC
Nov 10, 10:41 UTC
Identified -
DOT staking is currently experiencing delays and reduced rewards due to a Polkadot chain migration. We are monitoring the situation and will update once normal operations resume.
Nov 7, 12:09 UTC
Nov 7, 12:09 UTC
Resolved -
Following checks, we can confirm the issue is resolved
Nov 19, 08:37 UTC
Nov 19, 08:37 UTC
Monitoring -
The service provider has informed us that the issue seems to be resolved. Luno teams are currently conducting checks on our services to confirm and ensure stability.
Nov 18, 14:57 UTC
Nov 18, 14:57 UTC
Update -
Luno Services continue to be impacted.
Luno teams are continuing to monitor the situation as a priority. We appreciate your patience in this matter.
Nov 18, 14:06 UTC
Luno teams are continuing to monitor the situation as a priority. We appreciate your patience in this matter.
Nov 18, 14:06 UTC
Update -
Luno Services continue to be impacted.
Luno teams are continuing to monitor the situation as a priority. We appreciate your patience in this matter.
Nov 18, 13:19 UTC
Luno teams are continuing to monitor the situation as a priority. We appreciate your patience in this matter.
Nov 18, 13:19 UTC
Identified -
The downstream service provider is advising that some services are recovering. Some Luno services may still experience delays and Luno teams continue to monitor
Nov 18, 12:45 UTC
Nov 18, 12:45 UTC
Investigating -
A downstream service provider global outage is causing issues with some Luno services.
Currently we can confirm that you may see a delays in the following services;
- KYC Verification
- Deposits & Withdrawals across various tokens
- ADA (Cardano) staking rewards delays
We are in contact with the service provider to gather latest updates. Luno teams are monitoring the impact closely and any further services that we find to be impacted will be communicated here.
We apologise for the inconvenience and appreciate your patience.
Nov 18, 12:21 UTC
Currently we can confirm that you may see a delays in the following services;
- KYC Verification
- Deposits & Withdrawals across various tokens
- ADA (Cardano) staking rewards delays
We are in contact with the service provider to gather latest updates. Luno teams are monitoring the impact closely and any further services that we find to be impacted will be communicated here.
We apologise for the inconvenience and appreciate your patience.
Nov 18, 12:21 UTC
Resolved -
Update:
We are no longer seeing any issues relating to buying or selling Xstocks.
We appreciate your understanding in this matter.
Nov 19, 06:52 UTC
We are no longer seeing any issues relating to buying or selling Xstocks.
We appreciate your understanding in this matter.
Nov 19, 06:52 UTC
Identified -
We've identified an issue affecting xStocks, which may cause customers to be unable to buy or sell xStocks via Luno.
Our teams are working to fix this as a priority.
Updates to follow.
Nov 19, 04:12 UTC
Our teams are working to fix this as a priority.
Updates to follow.
Nov 19, 04:12 UTC
Nov 18, 2025
Resolved -
This issue has now been resolved.
Nov 18, 08:26 UTC
Nov 18, 08:26 UTC
Identified -
MSTRx stock is temporarily unavailable due to a technical issue which we're currently investigating in order to resolve. Updates to follow as soon as possible. We thank you for your patience.
Nov 17, 07:10 UTC
Nov 17, 07:10 UTC