Banks do not process withdrawals over public holidays, so requested withdrawals during the festive season may be delayed. Please take note of the dates below when withdrawals will not be processed:
24 December 2018 - Indonesia 25 December 2018 - Europe, South Africa, Nigeria, Malaysia, Indonesia 26 December 2018 - Europe, South Africa, Nigeria, Malaysia 1 January 2019 - Europe, South Africa, Nigeria, Malaysia, Indonesia
Withdrawals requested on these dates will be processed on the next business day, namely:
26 December 2018 - Indonesia (only one withdrawal batch will be processed, cut-off time is 13:00 GMT +7) 27 December 2018 - Europe, South Africa, Nigeria, Malaysia, Indonesia 2 January 2019 - Europe, South Africa, Nigeria, Malaysia, Indonesia