Public Holiday Reminder - Withdrawal Request will take longer than usual in Malaysia
Incident Report for Luno
Resolved
This incident has been resolved.
Posted Nov 29, 2022 - 02:07 UTC
Identified
The 28th of November 2022 is a public holiday in Malaysia, during which banks do not process payments. This means any withdrawals from Luno that we send to the banks won’t be processed by them until the 29th of November 2022.

Please note that this only applies to MYR withdrawals. Crypto withdrawals are being processed as normal according to our service level agreements.

Please view our full withdrawal schedule via the link below:
https://www.luno.com/help/articles/11000022934
Posted Nov 25, 2022 - 06:06 UTC