Account verification delays in Nigeria

Incident Report for Luno

Resolved

Account verification times have returned to normal.

Posted Jan 28, 2019 - 04:28 UTC

Identified

Some customers may experience slower than normal verification times after having submitting documents.

Our team have already identified the issue and are working to see this resolved as soon as possible.

If you have submitted documents for account verification we will send you an email once this has been completed.

Posted Jan 25, 2019 - 14:09 UTC