No withdrawals processed on public holidays in Indonesia

Incident Report for Luno

Resolved

This incident has been resolved.

Posted Jun 01, 2018 - 14:09 UTC

Update

We are continuing to work on a fix for this issue.

Posted Jun 01, 2018 - 14:09 UTC

Identified

We wish all our Indonesian customers a blessed Pancasila Day. No bank withdrawals will be processed on this public holiday.
Withdrawals are processed each business day from Monday to Friday, excluding public holidays. You can find the withdrawal schedule here: https://www.luno.com/help/en/articles/11000022934-how-long-until-my-withdrawal-is-processed

Posted Jun 01, 2018 - 09:54 UTC